204 views
1 comment

Don't use them. Not only are their busses almost never on time, they have the most punishing rebooking/cancellation policy.

You're charged an additional $4.75 for each rebooking and if the bus you change to is more $ than the original, you pay the extra. Fair enough, I understand that.

BUT, if it's less than what you paid, they DON'T pay you back the difference AND you still get charged the $4.75 rebooking fee. By comparison, Best Bus lets you make changes for free, and gives you credit for the trip for up to 1 year if you have to cancel.

Reason of review: Pricing issue.

Location: Washington, District Of Columbia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

They are definitely thieves!!! Unbelievable. And this is after their confusion is all done & over with.....YOU GET WHAT YOU PAY FOR!!

BoltBus Reviews

  1. 27 reviews
  2. 21 reviews
  3. 7 reviews
  4. 3 reviews
  5. 2 reviews
BoltBus reviews